:root{
 --red:#e31e26;--red2:#b80e14;--green:#0aa12b;--orange:#f59e0b;--danger:#ed1c24;
 --ink:#11161b;--muted:#69717a;--line:#e1e5e8;--soft:#f4f6f7;--soft2:#edf1f3;
 --nav:#090e12;--nav2:#121920;--white:#fff;--shadow:0 10px 28px rgba(15,23,31,.08);--radius:18px;
}
*{box-sizing:border-box}html,body{margin:0;min-height:100%;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;background:#eef1f3;color:var(--ink)}button,input,select,textarea{font:inherit}button{cursor:pointer}.hidden{display:none!important}.boot{min-height:100vh;display:grid;place-items:center;color:#737b83;font-weight:700}
/* Login */
.login-page{min-height:100vh;display:grid;grid-template-columns:1.15fr .85fr;background:#0a0f13}.login-brand{padding:7vw;display:flex;flex-direction:column;justify-content:center;background:radial-gradient(circle at 10% 20%,#202b34 0,#0d1318 38%,#080c10 75%);color:#fff;position:relative;overflow:hidden}.login-brand:after{content:"";position:absolute;width:520px;height:520px;border:70px solid rgba(227,30,38,.06);border-radius:50%;right:-220px;bottom:-240px}.login-logo{width:min(530px,90%);height:auto;filter:drop-shadow(0 8px 24px rgba(0,0,0,.25));background:#fff;border-radius:14px;padding:10px 14px}.login-brand h1{font-size:clamp(34px,4vw,62px);line-height:1;margin:45px 0 16px;max-width:820px}.login-brand p{font-size:18px;color:#bdc4ca;max-width:650px;line-height:1.6}.login-points{display:flex;gap:11px;flex-wrap:wrap;margin-top:22px}.login-points span{border:1px solid #29343d;background:#151d24;padding:8px 10px;border-radius:999px;font-size:12px;font-weight:750;color:#d9dde0}.login-panel{display:grid;place-items:center;background:#f6f7f8;padding:30px}.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--line);border-radius:24px;padding:30px;box-shadow:0 28px 70px rgba(0,0,0,.15)}.login-card h2{font-size:28px;margin:0 0 7px}.login-card>p{color:var(--muted);margin:0 0 24px}.demo-box{background:#f7f8f9;border:1px solid var(--line);padding:12px;border-radius:11px;margin:16px 0;font-size:12px;line-height:1.6}.demo-box b{color:#242a30}.form-field{margin-bottom:14px}.form-field label{display:block;font-size:12px;font-weight:850;margin-bottom:6px;color:#3e454c}.form-field input,.form-field select,.form-field textarea{width:100%;padding:11px 12px;border:1px solid #cfd5da;border-radius:9px;background:#fff;color:#151a1f;outline:none}.form-field textarea{min-height:92px;resize:vertical}.form-field input:focus,.form-field select:focus,.form-field textarea:focus{border-color:#9fa8b0;box-shadow:0 0 0 3px rgba(15,23,31,.06)}
/* App shell */
.topbar{height:82px;background:linear-gradient(#111920,#080c10);display:flex;align-items:center;justify-content:space-between;padding:0 25px;color:#fff;position:sticky;top:0;z-index:40;border-bottom:1px solid #222b32}.brand-logo{height:62px;width:auto;max-width:390px;display:block;background:#fff;border-radius:10px;padding:5px 9px}.top-actions{display:flex;align-items:center;gap:10px}.user-chip{display:flex;align-items:center;gap:9px;background:#151d23;border:1px solid #29333b;border-radius:999px;padding:7px 11px;font-size:12px}.avatar{width:28px;height:28px;border-radius:50%;display:grid;place-items:center;background:#2b353d;color:#fff;font-weight:900}.role{font-size:9px;color:#aeb5ba;text-transform:uppercase;letter-spacing:.07em;font-weight:850}.mobile-signout-btn{display:none;border:1px solid #38434c;background:#151d23;color:#fff;border-radius:10px;min-height:44px;padding:7px 10px;align-items:center;justify-content:center;gap:5px;font-weight:850}.mobile-signout-btn span{font-size:20px;line-height:1}.mobile-signout-btn b{font-size:11px}.workspace{display:grid;grid-template-columns:228px minmax(0,1fr);min-height:calc(100vh - 82px)}.sidebar{background:#10171d;padding:14px 10px;border-right:1px solid #242d34}.nav-link{width:100%;border:0;background:transparent;color:#c6ccd1;border-radius:10px;padding:12px 13px;margin:3px 0;display:flex;align-items:center;gap:11px;text-align:left;font-weight:760}.nav-link:hover{background:#192129;color:#fff}.nav-link.active{background:#232d35;color:#fff;box-shadow:inset 3px 0 0 var(--red)}.portal{padding:23px;background:#f4f5f6;min-width:0}.page-head{display:flex;justify-content:space-between;gap:15px;align-items:flex-start;flex-wrap:wrap;margin-bottom:16px}.page-head h1{margin:0;font-size:30px}.page-head p{margin:5px 0 0;color:var(--muted)}.actions{display:flex;gap:8px;flex-wrap:wrap}.btn{border:1px solid #d2d7dc;background:#fff;color:#20262c;padding:10px 13px;border-radius:9px;font-weight:800}.btn:hover{background:#f7f8f9}.btn.primary{border-color:var(--red);background:linear-gradient(#ef3038,#cc151c);color:#fff}.btn.green{border-color:var(--green);background:linear-gradient(#13b535,#078f22);color:#fff}.btn.dark{background:#141b21;color:#fff;border-color:#141b21}.btn.ghost-dark{background:#151d23;border-color:#2a353d;color:#e6e8ea}.btn.danger{border-color:#f0c4c6;color:#b31117;background:#fff6f6}.btn.small{padding:7px 9px;font-size:12px}.card{background:#fff;border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow)}.panel{padding:18px}.panel h2{margin:0 0 13px;font-size:20px}.note{font-size:12px;color:var(--muted);line-height:1.55}.notice{padding:11px 13px;border-radius:10px;background:#fff7db;border:1px solid #f4dd8b;color:#715100;font-size:12px;margin-bottom:12px}.notice.danger{background:#fff0f1;border-color:#f3c2c5;color:#9f1117}.stat-grid{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:11px}.stat{padding:16px}.stat-k{font-size:10px;text-transform:uppercase;letter-spacing:.075em;color:var(--muted);font-weight:900}.stat-v{font-size:29px;font-weight:950;margin-top:5px}.stat-s{font-size:11px;color:var(--muted);margin-top:2px}.two-col{display:grid;grid-template-columns:minmax(0,1.5fr) minmax(290px,.8fr);gap:14px;margin-top:14px}.activity-row,.property-row,.report-row{display:grid;grid-template-columns:1fr auto;gap:12px;align-items:center;padding:13px 0;border-bottom:1px solid var(--line)}.activity-row:last-child,.property-row:last-child,.report-row:last-child{border-bottom:0}.row-title{font-weight:850}.row-meta{font-size:11px;color:var(--muted);margin-top:3px}.status{display:inline-block;border-radius:999px;padding:5px 8px;font-size:10px;font-weight:900}.status.good{background:#dcfce7;color:#117c30}.status.warn{background:#fff3d7;color:#845300}.status.bad{background:#ffe4e6;color:#ae1218}.quick-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.quick{border:1px solid var(--line);background:#fff;border-radius:12px;padding:13px;text-align:left;font-weight:850}.quick small{display:block;color:var(--muted);font-weight:600;margin-top:4px;line-height:1.35}.search{width:100%;padding:11px 12px;border:1px solid #d3d8dc;border-radius:9px;margin-bottom:12px}.table-wrap{overflow:auto}table{width:100%;border-collapse:collapse}th,td{text-align:left;padding:11px 9px;border-bottom:1px solid var(--line);vertical-align:middle}th{font-size:10px;color:var(--muted);letter-spacing:.055em;text-transform:uppercase}.score-cell{font-size:18px;font-weight:950;color:var(--green)}
/* Inspection */
.inspection-grid{display:grid;grid-template-columns:minmax(285px,.75fr) minmax(0,1.4fr);gap:14px}.form-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px}.live-score{display:grid;grid-template-columns:auto 1fr;gap:14px;align-items:center;padding:13px;border-radius:13px;background:#f6faf7;border:1px solid #dce9df;margin-bottom:11px}.live-num{font-size:53px;font-weight:950;color:var(--green);line-height:.9}.live-word{font-size:19px;font-weight:950;color:var(--green)}.risk-editor-row{display:grid;grid-template-columns:minmax(150px,.8fr) minmax(150px,1.2fr) 44px 90px;gap:9px;align-items:center;padding:11px 0;border-bottom:1px solid var(--line)}.risk-editor-row:last-child{border-bottom:0}.risk-editor-name{font-size:13px;font-weight:850}.risk-editor-name small{display:block;font-size:10px;color:var(--muted);font-weight:650;margin-top:2px}.range-value{text-align:center;font-weight:950}.risk-pill{font-size:10px;font-weight:900;padding:5px 7px;border-radius:999px;text-align:center}.risk-pill.low{background:#dcfce7;color:#117c30}.risk-pill.moderate{background:#fff3d7;color:#845300}.risk-pill.high{background:#ffeadc;color:#983d00}.risk-pill.severe{background:#ffe4e6;color:#ae1218}.auto-rec{background:#f8f9fa;border:1px solid #e3e6e8;border-radius:9px;padding:9px 10px;margin:6px 0;font-size:12px}.auto-rec b{color:var(--red)}.finding-grid{display:grid;grid-template-columns:1fr 1fr;gap:9px}.finding-chip{border:1px solid var(--line);padding:10px;border-radius:10px;background:#fbfbfc}.finding-chip strong{display:block;font-size:12px}.finding-chip span{font-size:11px;color:var(--muted)}
/* Customer dashboard */
.customer-shell{min-height:calc(100vh - 82px);background:#f4f5f6}.customer-nav{height:58px;background:#10171d;display:flex;align-items:stretch;justify-content:center;gap:3px;position:sticky;top:82px;z-index:28}.customer-nav button{border:0;background:transparent;color:#d9dde0;padding:0 16px;border-bottom:3px solid transparent;font-weight:760}.customer-nav button.active{border-bottom-color:var(--red);color:#fff}.customer-page{padding:16px 22px 85px;max-width:1450px;margin:0 auto}.property-picker{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:11px;padding:10px 13px}.property-picker label{font-size:10px;font-weight:900;text-transform:uppercase;letter-spacing:.06em}.property-picker select{padding:8px 9px;border:1px solid #d3d7db;border-radius:8px;background:#fff;min-width:250px}.customer-grid{display:grid;grid-template-columns:minmax(0,1.7fr) minmax(300px,.76fr);gap:13px}.hero{padding:15px}.property-hero{display:grid;grid-template-columns:160px 1fr;gap:14px}.property-image{height:108px;border-radius:11px;position:relative;overflow:hidden;background:linear-gradient(145deg,#74bade 0 42%,#cfe8ad 42% 54%,#6eab51 54%)}.property-image:before{content:"";position:absolute;left:24px;bottom:18px;width:93px;height:49px;background:#efefef;border:2px solid #aaa;box-shadow:0 7px 0 #d4d0c6}.property-image:after{content:"";position:absolute;left:15px;bottom:60px;border-left:52px solid transparent;border-right:52px solid transparent;border-bottom:30px solid #697582}.property-title h1{font-size:32px;line-height:1.03;margin:4px 0 6px}.property-title p{margin:0;color:#3e454a;font-weight:650}.score-visits{display:grid;grid-template-columns:1.12fr .88fr;gap:13px;margin-top:12px}.score-label{font-size:13px;font-weight:900}.gauge{width:100%;max-width:355px;aspect-ratio:1.85/1;position:relative;overflow:hidden;margin:0 auto}.gauge-ring{position:absolute;inset:0;border-radius:999px 999px 0 0}.gauge-cut{position:absolute;left:12%;right:12%;top:24%;bottom:-32%;background:#fff;border-radius:999px 999px 0 0}.gauge-score{position:absolute;top:34%;left:0;right:0;text-align:center;font-size:73px;font-weight:950;line-height:.85}.gauge-score small{font-size:28px;color:#111}.gauge-word{position:absolute;top:74%;left:0;right:0;text-align:center;font-size:24px;font-weight:950}.delta{text-align:center;font-size:12px}.delta b{font-size:21px;color:var(--green)}.visit-stack{display:grid;gap:9px}.visit-card{border:1px solid var(--line);border-radius:12px;padding:13px;display:grid;grid-template-columns:33px 1fr;gap:8px}.visit-icon{font-size:24px}.visit-label{font-size:12px;color:#444a50}.visit-date{font-size:21px;font-weight:950}.risk-summary{padding:17px}.section-title{margin:0 0 8px;font-size:17px;text-transform:uppercase;font-weight:950}.risk-row-c{display:grid;grid-template-columns:24px 1fr auto 14px;gap:8px;align-items:center;padding:10px 0;border-bottom:1px solid var(--line)}.risk-row-c:last-child{border-bottom:0}.risk-name{font-size:12px;font-weight:750}.risk-level{font-size:11px}.dot{width:13px;height:13px;border-radius:50%}.dot.green{background:var(--green)}.dot.orange{background:var(--orange)}.dot.red{background:var(--danger)}.history-card{padding:15px;margin-top:12px}.chart{height:225px}.chart svg{width:100%;height:100%;display:block}.change-card{padding:15px;margin-top:12px}.change-list{display:grid;grid-template-columns:1fr 1fr;gap:8px}.change{border:1px solid var(--line);border-radius:10px;padding:10px}.change strong{font-size:12px}.change span{display:block;font-size:11px;color:var(--muted);margin-top:3px}.change .plus{color:var(--green);font-weight:950}.change .minus{color:var(--red);font-weight:950}.passport-row{display:grid;grid-template-columns:110px 22px 1fr auto;gap:10px;align-items:center;padding:13px 0;border-bottom:1px solid var(--line)}.passport-row:last-child{border-bottom:0}.passport-date{font-size:12px;font-weight:850}.timeline-dot{width:13px;height:13px;border-radius:50%;background:var(--green);box-shadow:0 0 0 5px #e5f8ea}.passport-score{font-size:24px;font-weight:950;color:var(--green)}.protection{padding:22px;color:#fff;background:linear-gradient(135deg,#10171d,#1a252e);border-color:#27323a}.protection h1{margin:11px 0 5px}.protection p{color:#c3c9ce;max-width:720px}.protect-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:9px;margin-top:15px}.protect-stat{border:1px solid rgba(255,255,255,.09);background:rgba(255,255,255,.06);border-radius:10px;padding:12px}.protect-stat b{display:block;font-size:22px}.protect-stat span{font-size:10px;color:#c8cdd1}.report-sheet{padding:24px}.report-head{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}.report-logo{height:56px;background:#fff;border-radius:8px;padding:3px 5px;object-fit:contain}.report-score{font-size:32px;font-weight:950;color:var(--green)}.report-risk-grid{display:grid;grid-template-columns:1fr 1fr 1fr;gap:9px;margin-top:13px}.report-risk{border:1px solid var(--line);border-radius:10px;padding:10px}.report-risk h4{margin:0 0 6px;font-size:12px}.findings-list{display:grid;gap:8px}.finding{border:1px solid var(--line);border-left:4px solid var(--orange);border-radius:9px;padding:10px}.finding.severe,.finding.high{border-left-color:var(--red)}.finding h4{margin:0 0 4px}.finding p{margin:5px 0 0;font-size:12px;color:#434a50}.photo-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:9px}.photo-card{border:1px solid var(--line);border-radius:10px;overflow:hidden;background:#fff}.photo-card img{width:100%;height:150px;object-fit:cover;display:block}.photo-card p{font-size:11px;padding:8px;margin:0}.mobile-customer-nav{display:none}
/* Modal / toast */
.toast{position:fixed;right:18px;bottom:18px;background:#111820;color:#fff;padding:11px 14px;border-radius:9px;box-shadow:0 12px 30px rgba(0,0,0,.22);opacity:0;transform:translateY(8px);transition:.2s;pointer-events:none;z-index:100;font-size:12px;font-weight:750}.toast.show{opacity:1;transform:translateY(0)}.modal-wrap{position:fixed;inset:0;background:rgba(2,7,11,.7);display:grid;place-items:center;padding:18px;z-index:90}.modal{width:min(840px,100%);max-height:90vh;overflow:auto;background:#fff;border-radius:18px;padding:20px;box-shadow:0 30px 80px rgba(0,0,0,.3)}.modal h2{margin-top:0}.modal-head{display:flex;justify-content:space-between;gap:10px}.modal-close{border:0;background:#f1f3f4;border-radius:999px;width:32px;height:32px}.empty{padding:25px;text-align:center;border:1px dashed #cbd2d7;border-radius:11px;color:var(--muted)}
@media(max-width:1150px){.stat-grid{grid-template-columns:repeat(3,1fr)}.customer-grid{grid-template-columns:1fr}.risk-summary{margin-top:0}.report-risk-grid{grid-template-columns:1fr 1fr}}
@media(max-width:900px){.login-page{grid-template-columns:1fr}.login-brand{min-height:300px;padding:45px 30px}.login-brand h1{margin-top:25px}.login-panel{padding:22px}.topbar{height:68px;padding:0 12px}.brand-logo{height:46px;max-width:245px}.user-chip .user-copy{display:none}.workspace{display:block}.sidebar{position:sticky;top:68px;z-index:31;display:flex;overflow:auto;padding:5px 6px;border-right:0;border-bottom:1px solid #29323a}.nav-link{width:auto;white-space:nowrap;margin:0 2px;padding:9px 11px;font-size:12px}.nav-link.active{box-shadow:inset 0 -3px 0 var(--red)}.portal{padding:10px 8px 78px}.stat-grid{grid-template-columns:1fr 1fr;gap:8px}.two-col{grid-template-columns:1fr}.inspection-grid{grid-template-columns:1fr}.customer-nav{display:none}.customer-page{padding:8px 7px 77px}.property-picker{margin-bottom:8px}.property-picker label{display:none}.property-picker select{min-width:0;width:100%}.hero{padding:9px}.property-hero{grid-template-columns:78px 1fr;gap:9px}.property-image{height:59px;border-radius:8px}.property-image:before{left:12px;bottom:8px;width:48px;height:25px;border-width:1px;box-shadow:0 3px 0 #d4d0c6}.property-image:after{left:7px;bottom:34px;border-left-width:27px;border-right-width:27px;border-bottom-width:16px}.property-title h1{font-size:18px;margin-top:3px}.property-title p{font-size:10px}.score-visits{display:block}.visit-stack{display:none}.score-label{font-size:11px;margin-top:7px}.gauge{max-width:315px}.gauge-score{font-size:62px}.gauge-score small{font-size:24px}.gauge-word{font-size:20px}.risk-summary{padding:13px;margin-top:8px}.section-title{font-size:14px}.risk-row-c{padding:8px 0}.history-card{display:none}.change-list{grid-template-columns:1fr}.mobile-customer-nav{display:grid;grid-template-columns:repeat(4,1fr);height:66px;position:fixed;left:0;right:0;bottom:0;background:#fff;border-top:1px solid #dfe3e7;z-index:55;padding-bottom:env(safe-area-inset-bottom)}.mobile-customer-nav button{border:0;background:#fff;color:#858d94;font-size:9px;font-weight:800;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:2px}.mobile-customer-nav button b{font-size:18px}.mobile-customer-nav button.active{color:var(--red)}.report-risk-grid{grid-template-columns:1fr 1fr}.photo-grid{grid-template-columns:1fr 1fr}.passport-row{grid-template-columns:84px 18px 1fr auto;gap:7px}.protect-stats{grid-template-columns:1fr 1fr}}
@media(max-width:560px){.login-brand{min-height:250px;padding:34px 22px}.login-brand p{font-size:14px}.login-card{padding:22px}.top-actions .btn.ghost-dark{display:none}.brand-logo{height:39px;max-width:205px}.page-head h1{font-size:24px}.stat-grid{grid-template-columns:1fr 1fr}.stat{padding:12px}.stat-v{font-size:23px}.form-grid{grid-template-columns:1fr}.risk-editor-row{grid-template-columns:1fr 1fr 38px}.risk-editor-row .risk-pill{grid-column:2/4}.quick-grid{grid-template-columns:1fr}.report-risk-grid{grid-template-columns:1fr}.photo-grid{grid-template-columns:1fr}.report-head{display:block}.report-logo{margin-bottom:10px}.finding-grid{grid-template-columns:1fr}}
@media print{.topbar,.sidebar,.customer-nav,.property-picker,.mobile-customer-nav,.no-print,.btn{display:none!important}.workspace{display:block}.portal,.customer-page{padding:0;background:#fff}.card{box-shadow:none}.report-sheet{border:0}}


/* Admin Pest Intelligence Map */
.pv-map-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:9px;margin-bottom:10px}.pv-map-stats>div{background:#fff;border:1px solid var(--line);border-radius:12px;padding:11px 14px}.pv-map-stats b{display:block;font-size:22px}.pv-map-stats span{font-size:10px;color:var(--muted);text-transform:uppercase;font-weight:850;letter-spacing:.04em}.pv-map-toolbar{display:flex;gap:10px;align-items:end;flex-wrap:wrap;padding:11px;margin-bottom:10px}.pv-map-toolbar label{display:grid;gap:4px;font-size:10px;text-transform:uppercase;font-weight:900;color:#515961}.pv-map-toolbar select{min-width:165px;border:1px solid #cfd5da;border-radius:8px;background:#fff;padding:8px 9px;font:inherit;text-transform:none;font-weight:700;color:#111}.pv-map-toolbar .pv-check{display:flex;align-items:center;gap:6px;padding:9px 6px;font-size:11px;text-transform:none}.pv-map-toolbar input{width:auto}.pv-map-layout{display:grid;grid-template-columns:minmax(0,1fr) 315px;gap:10px}.pv-map-card{padding:0;overflow:hidden;position:relative}.pv-map{height:650px;background:#dce7dc;position:relative;overflow:hidden;touch-action:none;user-select:none;cursor:grab}.pv-map:active{cursor:grabbing}.pv-map-tiles,.pv-map-overlay,.pv-map-popup-layer{position:absolute;inset:0;overflow:hidden}.pv-map-tiles img{position:absolute;width:256px;height:256px;max-width:none;pointer-events:none}.pv-map-overlay{pointer-events:none}.pv-map-marker{position:absolute;width:34px;height:34px;transform:translate(-50%,-100%);border:3px solid #fff!important;border-radius:50% 50% 50% 0;rotate:-45deg;box-shadow:0 4px 11px rgba(0,0,0,.32);padding:0;pointer-events:auto;cursor:pointer;color:#fff;z-index:4}.pv-map-marker span{display:grid;place-items:center;width:100%;height:100%;rotate:45deg;font-size:9px;font-weight:950}.pv-hotspot{position:absolute;transform:translate(-50%,-50%);border-radius:50%;opacity:.18;filter:saturate(1.2);pointer-events:none;z-index:1;box-shadow:0 0 0 1px rgba(255,255,255,.25) inset}.pv-map-controls{position:absolute;left:12px;top:12px;z-index:15;display:grid;border-radius:8px;overflow:hidden;box-shadow:0 2px 10px rgba(0,0,0,.25)}.pv-map-controls button{width:38px;height:38px;border:0;border-bottom:1px solid #ddd;background:#fff;font-size:25px;line-height:1;cursor:pointer}.pv-map-controls button:last-child{border-bottom:0}.pv-map-attrib{position:absolute;right:4px;bottom:2px;z-index:12;background:rgba(255,255,255,.82);font-size:9px;padding:2px 4px}.pv-map-attrib a{color:#315f88}.pv-map-popup-layer{pointer-events:none;z-index:20}.pv-map-popup{position:absolute;width:360px;max-width:calc(100% - 20px);transform:translate(-50%,-100%);pointer-events:auto}.pv-map-pop{position:relative;background:#fff;border:1px solid #d8dde1;border-radius:13px;padding:13px;box-shadow:0 12px 40px rgba(0,0,0,.3)}.pv-map-pop:after{content:"";position:absolute;left:50%;bottom:-8px;width:16px;height:16px;background:#fff;border-right:1px solid #d8dde1;border-bottom:1px solid #d8dde1;transform:translateX(-50%) rotate(45deg)}.pv-map-pop h3{margin:0 28px 2px 0;font-size:16px}.pv-map-pop-x{position:absolute;right:7px;top:7px;width:28px;height:28px;border:0;border-radius:50%;background:#eef1f3;font-size:18px;z-index:2}.pv-map-score{font-size:26px;font-weight:950;margin:7px 0 3px}.pv-map-score small{font-size:12px;color:#555}.pv-map-mini-risks{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}.pv-map-mini-risks span{border:1px solid;border-left-width:4px;border-radius:7px;padding:4px 6px;font-size:9px;font-weight:800}.pv-map-list{padding:0;overflow:hidden}.pv-map-list-head{padding:13px;border-bottom:1px solid var(--line)}.pv-map-list-head b{display:block}.pv-map-list-head span{font-size:10px;color:var(--muted)}#pvMapList{max-height:650px;overflow:auto}.pv-map-list-row{width:100%;border:0;border-bottom:1px solid var(--line);background:#fff;display:grid;grid-template-columns:13px 1fr;gap:8px;text-align:left;padding:10px 11px;cursor:pointer}.pv-map-list-row:hover{background:#f7f9fa}.pv-map-list-row b{font-size:11px;display:block}.pv-map-list-row small{display:block;color:var(--muted);font-size:9px;margin-top:2px}.pv-map-list-dot{width:10px;height:10px;border-radius:50%;margin-top:3px}.pv-map-edit-hint{position:absolute;left:50%;top:12px;transform:translateX(-50%);z-index:30;background:#111820;color:#fff;border-radius:10px;padding:9px 12px;font-size:11px;box-shadow:0 8px 25px rgba(0,0,0,.25)}.pv-map-edit-hint button{margin-left:8px;border:0;border-radius:6px;padding:4px 7px}.hidden{display:none!important}
@media(max-width:1050px){.pv-map-layout{grid-template-columns:1fr}.pv-map-list{display:none}.pv-map{height:560px}.pv-map-stats{grid-template-columns:1fr 1fr}}
@media(max-width:600px){.pv-map{height:500px}.pv-map-toolbar label,.pv-map-toolbar select{width:100%;min-width:0}.pv-map-toolbar .pv-check{width:auto}.pv-map-popup{width:315px}.pv-map-stats{grid-template-columns:1fr 1fr}}

/* Version 1 lifecycle, public QR and risk-zone additions */
.seg-tabs{display:flex;gap:6px;margin:0 0 12px;flex-wrap:wrap}.seg-tabs button{border:1px solid var(--line);background:#fff;padding:9px 12px;border-radius:9px;font-weight:850;color:#3a4147}.seg-tabs button.active{background:#151d23;color:#fff;border-color:#151d23}
.pv-risk-zone{position:absolute;transform:translate(-50%,-50%);border-radius:50%;pointer-events:none;z-index:1;opacity:.26}.pv-risk-zone.hot{background:radial-gradient(circle,rgba(237,28,36,.72) 0%,rgba(230,106,0,.42) 48%,rgba(237,28,36,0) 74%);box-shadow:0 0 28px rgba(237,28,36,.34)}.pv-risk-zone.cold{background:radial-gradient(circle,rgba(10,161,43,.68) 0%,rgba(40,190,80,.34) 50%,rgba(10,161,43,0) 76%);box-shadow:0 0 28px rgba(10,161,43,.3)}
.map-legend{display:inline-block;padding:3px 7px;border-radius:999px;color:#fff;font-size:9px;font-weight:950;letter-spacing:.04em}.map-legend.hot{background:#d71920}.map-legend.cold{background:#079d20}
.public-risk-page{min-height:100vh;background:linear-gradient(145deg,#0d141a,#202a31);padding:32px 16px;display:grid;place-items:center}.public-risk-card{width:min(760px,100%);background:#fff;border-radius:22px;padding:28px;box-shadow:0 22px 70px rgba(0,0,0,.35);text-align:center}.public-risk-logo{height:78px;max-width:360px;object-fit:contain}.public-risk-card h1{font-size:30px;margin:15px 0 3px}.public-score{font-size:72px;line-height:1;font-weight:950;margin-top:24px}.public-score small{font-size:24px;color:#6b747b}.public-risk-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:9px;margin-top:22px;text-align:left}.public-risk-grid>div{border:1px solid var(--line);border-radius:11px;padding:10px}.public-risk-grid b{display:block;font-size:11px}.public-risk-grid small{display:block;color:var(--muted);margin-top:5px}.public-risk-grid .risk-pill{margin-top:7px}
@media(max-width:650px){.public-risk-grid{grid-template-columns:1fr 1fr}.public-score{font-size:58px}.public-risk-card{padding:20px}}

.details-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px}
.details-grid .panel{align-self:start}
.detail-line{display:flex;justify-content:space-between;gap:20px;padding:10px 0;border-bottom:1px solid #e7eaed}
.detail-line span,.detail-block>span{color:#66707a;font-size:12px;text-transform:uppercase;letter-spacing:.04em;font-weight:700}
.detail-line b{text-align:right;min-width:0;max-width:68%;overflow-wrap:anywhere;word-break:break-word}.detail-line>span,.detail-line>div{min-width:0}.detail-line small{display:block;margin-top:4px;text-transform:none;letter-spacing:0;overflow-wrap:anywhere}
.detail-block{padding:13px 0;border-bottom:1px solid #e7eaed}
.detail-block p{margin:7px 0 0;white-space:pre-wrap;line-height:1.45}
.staff-details-page .notice{margin-bottom:14px}
@media(max-width:900px){.details-grid{grid-template-columns:1fr}.detail-line{align-items:flex-start}}



/* Version 1 mobile account/logout fix */
@media(max-width:900px){
  .topbar{padding-left:10px;padding-right:10px;gap:8px}
  .top-actions{gap:6px;flex:0 0 auto}
  .top-actions .customer-preview-btn,.top-actions .desktop-signout-btn,.top-actions .user-chip{display:none!important}
  .mobile-signout-btn{display:inline-flex!important}
}
@media(max-width:390px){
  .brand-logo{height:36px;max-width:190px}
  .mobile-signout-btn{padding:6px 8px;min-width:70px}
}

/* Version 1 public QR inspection report */
.public-risk-layout{width:min(900px,100%);display:grid;gap:14px}.public-report-card{width:100%;text-align:center}.public-report-card>h3{text-align:left;margin:24px 0 10px}.public-report-card>.findings-list{text-align:left}.public-report-card>p:not(.row-meta):not(.note){text-align:left}.public-report-actions{display:flex;justify-content:center;gap:10px;flex-wrap:wrap;margin:16px 0 18px}.public-report-actions .btn{min-height:44px;display:inline-flex;align-items:center;justify-content:center;text-decoration:none}.public-next-inspection{display:flex;align-items:center;justify-content:space-between;gap:12px;margin:16px 0;padding:14px 16px;border:1px solid #dce9df;border-radius:12px;background:#f6faf7;text-align:left}.public-next-inspection span{font-size:11px;font-weight:900;text-transform:uppercase;letter-spacing:.05em;color:var(--muted)}.public-next-inspection b{font-size:18px}.public-history{width:100%;padding:18px}.public-history h3{margin:0 0 4px}.public-history-list{display:grid;gap:8px;margin-top:12px}.public-history-item{display:flex;align-items:center;justify-content:space-between;gap:10px;text-decoration:none;color:var(--ink);border:1px solid var(--line);border-radius:11px;padding:12px;background:#fff}.public-history-item.active{border-color:#0aa12b;box-shadow:0 0 0 2px rgba(10,161,43,.10)}.public-history-item span{display:grid;gap:3px}.public-history-item small{color:var(--muted)}.public-history-item strong{font-size:18px}
@media(max-width:650px){.public-risk-page{padding:14px 10px;place-items:start center}.public-report-actions{display:grid;grid-template-columns:1fr}.public-report-actions .btn{width:100%}.public-next-inspection{display:grid;gap:5px}.public-next-inspection b{font-size:17px}.public-report-card>h3{font-size:16px}.public-history{padding:14px}}
@media print{body{background:#fff!important}.public-risk-page{min-height:auto!important;background:#fff!important;padding:0!important;display:block!important}.public-risk-layout{width:100%!important;display:block!important}.public-risk-card{width:100%!important;border-radius:0!important;box-shadow:none!important;padding:0!important}.public-history,.public-report-actions{display:none!important}.public-risk-logo{height:58px!important}.public-score{font-size:54px!important;margin-top:14px!important}.public-risk-grid{grid-template-columns:repeat(3,1fr)!important}.public-report-card>h3{page-break-after:avoid}.finding{break-inside:avoid;page-break-inside:avoid}.notice{break-inside:avoid;page-break-inside:avoid}}

/* Customer self-service controls */
.customer-tools{padding:14px 16px;margin-bottom:12px;display:flex;justify-content:space-between;align-items:center;gap:14px}.customer-tools h2{margin:0 0 3px;font-size:17px}.customer-tool-actions{display:flex;flex-wrap:wrap;gap:8px;justify-content:flex-end}.customer-request-row{display:grid;grid-template-columns:1fr auto;gap:16px;align-items:start;padding:14px 0;border-bottom:1px solid var(--line)}.customer-request-row:last-child{border-bottom:0}.request-actions{min-width:260px;display:grid;gap:8px;justify-items:end}.request-actions .actions{justify-content:flex-end;flex-wrap:wrap}
@media(max-width:900px){.mobile-customer-nav{grid-template-columns:repeat(5,1fr)}.customer-tools{display:block;padding:12px}.customer-tool-actions{justify-content:flex-start;margin-top:9px}.customer-tool-actions .btn{flex:1 1 46%;min-height:44px}.customer-request-row{grid-template-columns:1fr}.request-actions{min-width:0;justify-items:start}.request-actions .actions{justify-content:flex-start}.modal{width:min(100%,680px);max-height:92vh;overflow:auto}}
@media(max-width:560px){.customer-tool-actions .btn{flex-basis:100%}.customer-request-row .actions .btn{min-height:42px}.mobile-customer-nav button{font-size:8px}.mobile-customer-nav button b{font-size:17px}}

/* Agency management + property detail reliability */
.agency-property-details .details-grid{margin-bottom:12px}
.agency-property-details .card{min-width:0}
.agency-property-details .detail-line{display:grid;grid-template-columns:minmax(110px,.8fr) minmax(0,1.5fr);align-items:start;gap:14px}
.agency-property-details .detail-line b{text-align:left;max-width:none;overflow-wrap:anywhere;word-break:break-word}
.agency-property-details .detail-block p{overflow-wrap:anywhere;word-break:break-word}
.agency-property-details>section.card{margin-top:12px}
.agency-property-details>.actions{margin-top:12px}
@media(max-width:700px){.agency-property-details .details-grid{grid-template-columns:1fr}.agency-property-details .detail-line{grid-template-columns:1fr;gap:5px}.agency-property-details .detail-line b{text-align:left}.modal{padding:16px}.modal-head h2{font-size:22px}}

/* Notification badges + technician management */
.nav-notifications{position:relative}.notification-badge{display:inline-grid;place-items:center;min-width:21px;height:21px;padding:0 6px;margin-left:auto;border-radius:999px;background:#ffeb00;color:#111;font-size:11px;font-weight:950;line-height:1;box-shadow:0 0 0 2px rgba(255,235,0,.16),0 2px 8px rgba(0,0,0,.24)}
.customer-nav .notification-badge{margin-left:6px}.mobile-customer-nav .notification-badge{position:absolute;top:5px;margin-left:17px;min-width:18px;height:18px;padding:0 5px;font-size:9px}.mobile-customer-nav button{position:relative}
.notification-row{display:grid;grid-template-columns:1fr auto;gap:14px;align-items:center;padding:14px 0;border-bottom:1px solid var(--line)}.notification-row:last-child{border-bottom:0}.notification-row.unread{margin:0 -10px;padding:14px 10px;background:#fffde8;border-left:4px solid #ffdf00}.notification-row p{margin:6px 0 0;line-height:1.45}
@media(max-width:900px){.nav-link .notification-badge{margin-left:3px}.mobile-customer-nav{grid-template-columns:repeat(6,1fr)}.notification-row{grid-template-columns:1fr;align-items:start}.notification-row>.actions{justify-content:flex-start}}
@media(max-width:430px){.mobile-customer-nav button{font-size:7.5px}.mobile-customer-nav button b{font-size:16px}}

/* Version 1.0.3 map visibility: saved-but-unconfirmed properties stay visible. */
.pv-map-pending-head{padding:12px 10px 7px;margin-top:6px;border-top:1px solid #e5e9ec;color:#7a5900;font-size:.78rem;font-weight:900;text-transform:uppercase;letter-spacing:.04em}
.pv-map-list-pending{background:#fff7bf;border-left:4px solid #ffd400}
.pv-map-list-pending:hover{background:#ffefa0}
.pv-map-list-pending .pv-map-list-dot{background:#ffd400;box-shadow:0 0 0 3px rgba(255,212,0,.24)}